Never miss another customer again.
Your AI front-desk answers every customer on WhatsApp in seconds, books the appointment and captures the lead, day and night, trained on your business and speaking in your voice.
Built bespoke for every kind of business
The first business to reply wins the customer.
Most enquiries arrive when you are closed, busy or on another call. Every one that hits voicemail or sits on read is revenue quietly choosing whoever answered faster.
buy from whoever replies first
Not the best or the cheapest. The fastest. A slow reply loses the deal before you even see it.
of messages land out of hours
Evenings and weekends are when customers finally have time to message, and when nobody is at the desk.
a year for a front-desk hire
And they still can't cover nights, weekends and holidays. Your AI agent never sleeps.
One agent that does the work of a full front desk.
Instant replies
Every message answered in seconds, day or night. No customer waits, no enquiry goes cold.
Books appointments
Offers your real availability, books customers in, and sends reminders to cut no-shows.
Qualifies leads
Asks the right questions, sorts serious buyers from time-wasters, and tells you who matters.
Your exact voice
Trained on your business and tone so it sounds like your team, never a robot.
Escalates to you
The moment something needs a human, it alerts you by WhatsApp, email and push.
Captures everything
Every conversation and lead logged in one dashboard, so nothing slips through.
Every conversation, in one calm place.
Your agent handles the volume, you keep total visibility. One simple dashboard shows every WhatsApp chat in real time, neatly tagged, prioritised and ready for you to step in whenever you want to.
Swipe to explore the dashboard →
Every chat in one inbox
All your WhatsApp conversations in a single, searchable list, sorted by smart filters like HNW, Urgent or Financial so the right ones surface first.
Knows what matters
Each chat is auto-tagged by topic, priority and sentiment, so urgent enquiries and your highest-value leads jump straight to the top.
Step in any time
Read the full thread and reply yourself in one click. Your message is delivered straight to the customer on WhatsApp, logged in the same thread.
Booked solid, while they slept.
“It books patients while we sleep. We picked up 14 new-patient enquiries in the first weekend, ones we'd have completely missed before.”
“Our phone never stops during service. Now every booking message gets answered instantly and our covers are up. Honestly the best money we spend.”
“I was losing jobs because I'm under a sink all day. PocketChats catches every emergency and books them in. It paid for itself in week one.”
What missed customers cost your business.
Say your average customer is worth £150. Miss only a handful of enquiries a month and the lost revenue stacks up fast.
It pays for itself with just 2 recovered customers a month. Everything after that is pure profit.
Live in 48 hours.
Tell us about your business
Share your website and details. We train your agent on your services, prices and tone of voice.
Try it free
We build a working demo you can message yourself, on your own business, before you pay a penny.
Go live on WhatsApp
We connect it to your WhatsApp number and it starts answering and booking customers 24/7.
Bespoke for your trade, not generic.
Each PocketChats agent speaks your industry's language and handles the enquiries that matter most in your line of work.
Simple pricing. It pays for itself.
Every plan starts with a one-off £5,000 setup: two full days training your agent on your tone, website, FAQs and your Trustpilot and Google reviews, so it sounds exactly like you. Then one flat monthly fee, no per-message charges, no long contract.
Everything a single-location business needs to stop missing customers.
- ✓2 full days of setup & training on your business
- ✓AI agent on your WhatsApp number
- ✓Trained on your tone, website, FAQs & reviews
- ✓Books appointments and captures leads
- ✓Conversation dashboard
- ✓Escalation to your team
- ✓Cancel any time
For busy and multi-service businesses that want the agent tuned and managed.
- ✓Everything in Starter
- ✓Priority training and tuning
- ✓Multiple services and locations
- ✓Ongoing optimisation
- ✓Priority support
- ✓Custom booking flows
What your £5,000 setup includes
Two full days of hands-on training so your agent is indistinguishable from your best team member, not a generic bot.
Trained to sound exactly like your team across every reply.
Your services, prices, hours and policies, learned in full.
Every common question your customers ask, answered correctly.
Your reviews studied so it reflects what customers love about you.
💚 See a free working demo built on your own business before you commit.
Everything you need to know.
What exactly is PocketChats?+
An AI front-desk agent on your WhatsApp number. It answers customer questions instantly, books appointments, captures leads and hands the tricky ones to your team, 24 hours a day, trained on your specific business.
How is it trained on my business?+
We train it on your website, services, prices and the way you talk to customers. Every answer is accurate and on-brand, so it sounds like a member of your team, not a generic bot.
How fast can I go live?+
Most businesses are live within 48 hours. We build you a free working demo first, so you can message it yourself and see it in action before you pay anything.
Will it use my own WhatsApp number?+
Yes. We connect it to your business WhatsApp number so customers message the number they already know, and you keep full visibility of every conversation.
What does it cost?+
A one-off £5,000 setup covers two full days training your agent on your tone, website, FAQs and reviews. After that it's from £299 per month with no per-message charges and no long contract. You see a free demo built on your own business before you decide.
Can I still reply myself?+
Always. You see every conversation and can jump in any time. The agent handles the volume and escalates anything that needs a human to you instantly.
See it working on your own business.
We'll build you a free demo agent from your website. Message it yourself and watch it answer your customers.