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🩺 For Private GP clinics

The AI receptionist that books patients for your private clinic on WhatsApp, 24/7.

Patients researching a private GP, health screen or specialist consultation expect an instant, discreet reply. PocketChats answers their questions, explains your services and fees, and books the appointment, day or night, in your clinic's tone.

Trained on your private clinic · Setup & training included · Live in 48 hours

9:41●●● 5G
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Your Private GP clinic
online
Do you do same day private GP appointments? Need to be seen today ideally21:03
Yes, we offer same-day private GP appointments (£95 for a 20-minute consultation). May I ask briefly what it's regarding, so we allow the right time?21:03
Bad chesty cough that won't shift, want it checked and maybe antibiotics21:04
Understood, a GP can assess that and prescribe if appropriate today. I have 1:30pm or 3:00pm free. Which works for you?21:04
3pm21:05
Booked ✅ 3:00pm today with the GP. Can I take your name, date of birth and a mobile number to confirm and send the clinic details?21:05
Sarah Hughes, 14/03/1989, 07700 90045621:06
Thank you Sarah ✅ You're confirmed for 3:00pm. There's a pharmacy on site if a prescription is needed. See you shortly.21:06
The problem

Every missed enquiry is money walking out the door.

Private patients are decisive but impatient. If they message about a same-week appointment or a health screen and wait hours for a reply, they book with whichever clinic answered first. After-hours and lunchtime enquiries are exactly when you are least able to respond.

In your world, a private health screen or consultation patient is worth hundreds per visit and often returns. You cannot afford to miss them.

  • Same-day and same-week enquiries lost to faster-replying clinics
  • Reception tied up explaining services and fees on the phone
  • Health-screen and consultation enquiries arriving out of hours
  • No discreet, instant channel for sensitive questions
What it does for Private GP clinics

An agent that speaks private clinic, fluently.

Explain services and fees

Answers on GP consultations, health screens, blood tests, vaccinations and specialist referrals using your real price list.

Book appointments

Offers your next available slots and books patients in with confirmation and reminders.

Discreet triage

Handles sensitive enquiries professionally and escalates anything clinical to your team.

Capture every patient

Logs name, number and reason for enquiry so no private patient slips away.

On-brand, confident replies

Mirrors your tone so every reply builds trust and sounds just like a member of your team.

One simple dashboard

See every conversation and lead in one place, and step in to reply yourself any time.

Handles the enquiries that matter to private clinics:

private GP appointmentshealth screeningblood teststravel vaccinationsspecialist referralssame-day appointmentsexecutive health checks
  • Same-day private GP bookings
  • Health screen and blood test enquiries
  • Travel vaccination questions
  • Specialist referral requests
The cost of missing out

What missed customers cost your private clinic.

Say your average customer is worth £600. Miss only a handful of enquiries a month and the lost revenue stacks up fast.

Without PocketChats
Just ~10 missed enquiries every month, after hours and while you're busy
£72,000
lost every year to faster competitors
With PocketChats
Recover even one customer a week that you'd otherwise have lost
+£31,200
captured every year, from just £299/month

It pays for itself with just 1 recovered customer a month. Everything after that is pure profit.

Your clinic front desk agent, live in 48 hours.

1

Tell us about your private clinic

We train the agent on your services, prices and tone.

2

Try it free

Message a working demo built on your own business before you pay.

3

Go live on WhatsApp

It starts answering and booking your customers around the clock.

Private GP clinic questions

Answers for private clinics.

Can it explain our exact services and prices?+

Yes, we train it on your full service and fee list so every answer is accurate.

Is it discreet with sensitive enquiries?+

It handles every enquiry professionally and confidentially, and escalates clinical matters to your team.

Stop losing customers after hours.

We'll build you a free demo agent for your private clinic. Message it yourself and see how it answers your customers.

Get my free demoFree working demo · 2 days of training included · Cancel any time