The AI office that books jobs for your plumbing business on WhatsApp, 24/7.
You can't answer the phone with your hands in a boiler. PocketChats answers every customer, triages emergencies like leaks and no heating, captures the job details and address, and books it in, so you never lose work to the next plumber on Google.
Trained on your plumbing business · Setup & training included · Live in 48 hours
Every missed enquiry is money walking out the door.
When someone has a burst pipe or no hot water, they call three plumbers and go with whoever picks up. You're under a sink, so you miss the call, and the job, and the five-star review that came with it. Emergencies don't wait for you to finish the current job.
In your world, a single boiler or bathroom job is worth hundreds to thousands of pounds. You cannot afford to miss them.
- ✕Emergency calls (leaks, no heating, burst pipes) missed while on a job
- ✕Customers calling the next plumber when you don't pick up
- ✕Time-wasters and tyre-kickers mixed in with real jobs
- ✕No record of who called and what they needed
An agent that speaks plumbing business, fluently.
Triage emergencies
Spots leaks, burst pipes and no-heat situations, advises immediate steps, and flags genuine emergencies to you instantly.
Capture job details
Collects the problem, address, access and photos so you can quote and plan before you arrive.
Book and quote
Gives call-out and hourly rates from your pricing and books the visit into your diary.
Qualify the work
Filters out time-wasters so you only call back real jobs.
On-brand, confident replies
Mirrors your tone so every reply builds trust and sounds just like a member of your team.
One simple dashboard
See every conversation and lead in one place, and step in to reply yourself any time.
Handles the enquiries that matter to plumbing businesses:
- ›Emergency leak and no-heating triage
- ›Boiler repair bookings
- ›Quote and call-out rate enquiries
- ›Capturing job details and photos
What missed customers cost your plumbing business.
Say your average customer is worth £1,500. Miss only a handful of enquiries a month and the lost revenue stacks up fast.
It pays for itself with just 1 recovered customer a month. Everything after that is pure profit.
Your office and dispatch agent, live in 48 hours.
Tell us about your plumbing business
We train the agent on your services, prices and tone.
Try it free
Message a working demo built on your own business before you pay.
Go live on WhatsApp
It starts answering and booking your customers around the clock.
Answers for plumbing businesses.
Can it flag real emergencies to me fast?+
Yes, genuine emergencies are escalated to you instantly by WhatsApp, email and push alert.
Will it quote my rates?+
It gives your call-out and hourly rates and books the visit; final quotes stay with you.
WhatsApp AI for Plumbers near you
PocketChats works with plumbing businesses across the UK. Find your area:
Stop losing customers after hours.
We'll build you a free demo agent for your plumbing business. Message it yourself and see how it answers your customers.