The AI front desk that books appointments for your veterinary practice on WhatsApp, 24/7.
Worried pet owners need fast, calm answers. PocketChats triages urgency, books appointments, answers questions on vaccinations, neutering and plans, and escalates emergencies, so no anxious owner is left waiting.
Trained on your veterinary practice · Setup & training included · Live in 48 hours
Every missed enquiry is money walking out the door.
A pet owner who thinks something is wrong wants reassurance now. Phone lines are busy and reception is stretched, so owners panic or go elsewhere. PocketChats answers instantly, triages, and books, while flagging true emergencies to your team.
In your world, a registered pet owner returns for years of care and plans. You cannot afford to miss them.
- ✕Anxious owners stuck on hold
- ✕Routine questions (vaccines, neutering, plans) tying up reception
- ✕After-hours emergency enquiries
- ✕No-shows on appointments
An agent that speaks veterinary practice, fluently.
Triage urgency
Assesses how urgent a concern is, reassures the owner, and escalates emergencies immediately.
Book appointments
Offers real slots, books consults and vaccinations, and sends reminders.
Answer routine questions
Handles vaccinations, neutering, microchipping, flea and worm and health plans.
Capture details
Collects pet and owner details so you're prepared for the visit.
On-brand, confident replies
Mirrors your tone so every reply builds trust and sounds just like a member of your team.
One simple dashboard
See every conversation and lead in one place, and step in to reply yourself any time.
Handles the enquiries that matter to veterinary practices:
- ›Symptom triage and urgent bookings
- ›Vaccination and booster scheduling
- ›Neutering and health-plan questions
- ›After-hours emergency enquiries
What missed customers cost your veterinary practice.
Say your average customer is worth £600. Miss only a handful of enquiries a month and the lost revenue stacks up fast.
It pays for itself with just 1 recovered customer a month. Everything after that is pure profit.
Your practice front desk agent, live in 48 hours.
Tell us about your veterinary practice
We train the agent on your services, prices and tone.
Try it free
Message a working demo built on your own business before you pay.
Go live on WhatsApp
It starts answering and booking your customers around the clock.
Answers for veterinary practices.
Can it triage safely?+
It assesses urgency, reassures owners and escalates emergencies to your team instantly, without giving clinical advice it shouldn't.
Will it know our services and plans?+
Yes, trained on your services, plans and pricing.
WhatsApp AI for Vets near you
PocketChats works with veterinary practices across the UK. Find your area:
Stop losing customers after hours.
We'll build you a free demo agent for your veterinary practice. Message it yourself and see how it answers your customers.