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💇 For Hair salons

The AI receptionist that fills the chairs at your hair salon on WhatsApp, 24/7.

Your stylists can't answer the phone with their hands in someone's hair. PocketChats answers every enquiry, quotes your services, and books clients in, so you fill cancellations and capture every new client without breaking your flow.

Trained on your salon · Setup & training included · Live in 48 hours

9:41●●● 5G
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Your Hair salon
online
Hiya do you do balayage and how much? Got a wedding in 2 weeks21:03
We do! Balayage starts at £120 including a toner and blow dry (a little more for longer or thicker hair, confirmed at a free colour consultation). Is the wedding one you're attending or your big day? 😊21:03
I'm a bridesmaid, hair's quite long and thick21:04
Lovely, for long thick hair it's usually around £150 with toner and blow dry. I'd book soon so the colour settles before the day, we have Friday 10am or next Tuesday 1pm. Which suits?21:04
Friday 10am21:05
Booked ✅ Friday 10am, balayage, toner and blow dry. Can I take your name and number? I'll add a free colour consult at the start so we nail the shade for the wedding 💇21:05
The problem

Every missed enquiry is money walking out the door.

Every ring of the phone during a colour service is a choice between your client in the chair and the one trying to book. Most salons miss a third of their calls. Those missed calls are new clients and last-minute slots that simply go unfilled.

In your world, a regular colour client returns every 6-8 weeks and is worth £1,000+ a year. You cannot afford to miss them.

  • Phone ringing out while stylists are with clients
  • Empty chairs from last-minute cancellations
  • Repetitive questions on prices and how long a service takes
  • New-client enquiries lost in DMs
What it does for Hair salons

An agent that speaks salon, fluently.

Book and rebook

Offers your real availability, books clients in, and helps fill last-minute gaps and cancellations.

Quote services

Answers on cut and finish, colour, balayage, highlights, extensions and treatments from your price list.

Capture new clients

Turns Instagram and Google enquiries into booked appointments instantly.

Cut no-shows

Sends confirmations and reminders so chairs don't sit empty.

On-brand, confident replies

Mirrors your tone so every reply builds trust and sounds just like a member of your team.

One simple dashboard

See every conversation and lead in one place, and step in to reply yourself any time.

Handles the enquiries that matter to salons:

cut and blow drybalayagehighlightsroot tinthair extensionskeratin treatmenttonercolour correction
  • New-client booking enquiries
  • Filling last-minute cancellations
  • Colour and balayage price questions
  • Instagram DM enquiries
The cost of missing out

What missed customers cost your salon.

Say your average customer is worth £80. Miss only a handful of enquiries a month and the lost revenue stacks up fast.

Without PocketChats
Just ~10 missed enquiries every month, after hours and while you're busy
£9,600
lost every year to faster competitors
With PocketChats
Recover even one customer a week that you'd otherwise have lost
+£4,160
captured every year, from just £299/month

It pays for itself with just 4 recovered customers a month. Everything after that is pure profit.

Your salon front desk agent, live in 48 hours.

1

Tell us about your salon

We train the agent on your services, prices and tone.

2

Try it free

Message a working demo built on your own business before you pay.

3

Go live on WhatsApp

It starts answering and booking your customers around the clock.

Hair salon questions

Answers for salons.

Can it book around each stylist's diary?+

Yes, it offers your real availability and we tailor the flow to how your salon books.

Will it know our price list?+

Yes, trained on your services and prices so quotes are always right.

Stop losing customers after hours.

We'll build you a free demo agent for your salon. Message it yourself and see how it answers your customers.

Get my free demoFree working demo · 2 days of training included · Cancel any time