WhatsApp AI front-desk for hotels in Inverness.
Hotels in Inverness and across Scotland lose customers every time an enquiry arrives after hours. PocketChats answers instantly on WhatsApp, books the appointment and captures the lead, 24/7, trained on your hotel.
Serving Inverness, Scotland · Setup & training included · Live in 48 hours
Why Inverness hotels choose PocketChats
After-hours enquiries go unanswered or straight to booking sites that take a 15% cut. Slow replies lose direct bookings and the guest relationship that comes with them.
For a Inverness hotel, a direct booking saves OTA commission and builds a repeat guest, so every captured enquiry counts.
- ✕After-hours availability enquiries unanswered
- ✕Bookings lost to OTAs and their commission
- ✕Repetitive questions on rates, parking and check-in
- ✕Group and event enquiries lost
Built for Inverness hotels.
Instant replies, 24/7
Every enquiry answered in seconds, day or night, so no hotel customer is ever left waiting.
Books and captures
Takes the details, books the appointment or job, and logs every lead so nothing slips through the cracks.
Qualifies enquiries
Asks the right questions and sorts serious customers from time-wasters before they ever reach you.
Speaks your voice
Trained on your hotel, services and prices, so it sounds like your best team member, never a robot.
Escalates to you
The moment something needs a human, it alerts you instantly by WhatsApp, email and push.
One simple dashboard
See every conversation and lead in one place, and step in to reply yourself any time.
What missed customers cost your Inverness hotel.
Say your average customer is worth £250. Miss only a handful of enquiries a month and the lost revenue stacks up fast.
It pays for itself with just 2 recovered customers a month. Everything after that is pure profit.
Hotels & B&Bs in Inverness: your questions
Do you work with hotels in Inverness?+
Yes. PocketChats sets up WhatsApp AI front-desk agents for hotels across Scotland, including Inverness. Everything is done remotely, so there's nothing to install and you can be live within 48 hours.
How much does it cost for a Inverness hotel?+
A one-off £5,000 setup covers two full days training your agent on your tone, website, FAQs and your Trustpilot and Google reviews. After that it's from £299 per month with no long contract. We build you a free demo on your own hotel first, so you can see it working before you pay anything.
Will it know my hotel?+
Yes. During setup we train your agent on your services, prices and the way you talk to customers, so every answer is accurate and on-brand.
How fast can I go live?+
Most hotels & b&bs are live within 48 hours, after a free working demo built on your own business.
Hotels & B&Bs near Inverness
Free demo for your Inverness hotel.
We'll build you a working WhatsApp AI agent trained on your hotel. Message it yourself before you decide.