WhatsApp AI front-desk for cafés in Edinburgh.
Cafés in Edinburgh and across Scotland lose customers every time an enquiry arrives after hours. PocketChats answers instantly on WhatsApp, books the appointment and captures the lead, 24/7, trained on your café.
Serving Edinburgh, Scotland · Setup & training included · Live in 48 hours
Why Edinburgh cafés choose PocketChats
During the rush, nobody can answer the phone or reply to messages, which is exactly when people want to book a table or ask about catering for the office.
For a Edinburgh café, captured bookings and catering jobs are spend you'd otherwise miss, so every captured enquiry counts.
- ✕Enquiries missed during busy periods
- ✕Repetitive menu, allergen and opening-hours questions
- ✕Catering and event enquiries lost
- ✕Table bookings not captured
Built for Edinburgh cafés.
Instant replies, 24/7
Every enquiry answered in seconds, day or night, so no café customer is ever left waiting.
Books and captures
Takes the details, books the appointment or job, and logs every lead so nothing slips through the cracks.
Qualifies enquiries
Asks the right questions and sorts serious customers from time-wasters before they ever reach you.
Speaks your voice
Trained on your café, services and prices, so it sounds like your best team member, never a robot.
Escalates to you
The moment something needs a human, it alerts you instantly by WhatsApp, email and push.
One simple dashboard
See every conversation and lead in one place, and step in to reply yourself any time.
What missed customers cost your Edinburgh café.
Say your average customer is worth £40. Miss only a handful of enquiries a month and the lost revenue stacks up fast.
It pays for itself with just 8 recovered customers a month. Everything after that is pure profit.
Cafés in Edinburgh: your questions
Do you work with cafés in Edinburgh?+
Yes. PocketChats sets up WhatsApp AI front-desk agents for cafés across Scotland, including Edinburgh. Everything is done remotely, so there's nothing to install and you can be live within 48 hours.
How much does it cost for a Edinburgh café?+
A one-off £5,000 setup covers two full days training your agent on your tone, website, FAQs and your Trustpilot and Google reviews. After that it's from £299 per month with no long contract. We build you a free demo on your own café first, so you can see it working before you pay anything.
Will it know my café?+
Yes. During setup we train your agent on your services, prices and the way you talk to customers, so every answer is accurate and on-brand.
How fast can I go live?+
Most cafés are live within 48 hours, after a free working demo built on your own business.
Cafés near Edinburgh
Free demo for your Edinburgh café.
We'll build you a working WhatsApp AI agent trained on your café. Message it yourself before you decide.