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For Cafés

The AI front of house that handles enquiries for your café on WhatsApp, 24/7.

PocketChats answers questions on bookings, menus, allergens and events, and takes table and catering enquiries, so your team can focus on the customers in front of them.

Trained on your café · Setup & training included · Live in 48 hours

9:41●●● 5G
💬
Your Café
online
Hi, can I book a table for 6 for brunch this Sunday?21:03
Of course! We serve brunch until 1pm on Sundays. What time would suit your group of 6?21:03
Around 11. Also one of us is coeliac, do you have gluten free?21:04
We do, we have a dedicated gluten-free brunch menu and take allergies seriously. 11am for 6 works nicely. Can I take a name and number to hold the table?21:04
Sarah, 07700 90022221:05
Booked ✅ Table for 6, Sunday 11am under Sarah, gluten-free noted for one guest. See you then ☕ We'll send a quick reminder Saturday.21:05
The problem

Every missed enquiry is money walking out the door.

During the rush, nobody can answer the phone or reply to messages, which is exactly when people want to book a table or ask about catering for the office.

In your world, captured bookings and catering jobs are spend you'd otherwise miss. You cannot afford to miss them.

  • Enquiries missed during busy periods
  • Repetitive menu, allergen and opening-hours questions
  • Catering and event enquiries lost
  • Table bookings not captured
What it does for Cafés

An agent that speaks café, fluently.

Instant replies, 24/7

Every enquiry answered in seconds, day or night, so no café customer is ever left waiting.

Books and captures

Takes the details, books the appointment or job, and logs every lead so nothing slips through the cracks.

Qualifies enquiries

Asks the right questions and sorts serious customers from time-wasters before they ever reach you.

Speaks your voice

Trained on your café, services and prices, so it sounds like your best team member, never a robot.

Escalates to you

The moment something needs a human, it alerts you instantly by WhatsApp, email and push.

One simple dashboard

See every conversation and lead in one place, and step in to reply yourself any time.

Handles the enquiries that matter to cafés:

table bookingbrunchcateringallergensopening hoursprivate hirebreakfastfunction
  • Table bookings
  • Catering and event enquiries
  • Menu and allergen questions
  • Opening-hours questions
The cost of missing out

What missed customers cost your café.

Say your average customer is worth £40. Miss only a handful of enquiries a month and the lost revenue stacks up fast.

Without PocketChats
Just ~10 missed enquiries every month, after hours and while you're busy
£4,800
lost every year to faster competitors
With PocketChats
Recover even one customer a week that you'd otherwise have lost
+£2,080
captured every year, from just £299/month

It pays for itself with just 8 recovered customers a month. Everything after that is pure profit.

Your front of house agent, live in 48 hours.

1

Tell us about your café

We train the agent on your services, prices and tone.

2

Try it free

Message a working demo built on your own business before you pay.

3

Go live on WhatsApp

It starts answering and booking your customers around the clock.

Café questions

Answers for cafés.

Will it know my café?+

Yes. During setup we train your agent on your services, prices and the way you talk to customers, so every answer is accurate and on-brand.

How fast can I go live?+

Most cafés are live within 48 hours, after a free working demo built on your own business.

Can I still reply myself?+

Always. You see every conversation and can step in any time. The agent handles the volume and escalates anything that needs you.

Stop losing customers after hours.

We'll build you a free demo agent for your café. Message it yourself and see how it answers your customers.

Get my free demoFree working demo · 2 days of training included · Cancel any time