The AI order line that takes orders for your takeaway on WhatsApp, 24/7.
When the phone's engaged at peak time, orders go to the takeaway that answered. PocketChats takes orders and answers menu and delivery questions instantly, so you never lose a hungry customer.
Trained on your takeaway · Setup & training included · Live in 48 hours
Every missed enquiry is money walking out the door.
At peak times the phone is constantly engaged and staff are slammed. Every missed call is an order lost to a competitor, and a regular who may not come back.
In your world, every captured order is revenue you'd otherwise lose at peak time. You cannot afford to miss them.
- ✕Phone engaged at peak times
- ✕Repetitive menu and delivery-area questions
- ✕Orders lost when staff are slammed
- ✕No record of regulars
An agent that speaks takeaway, fluently.
Instant replies, 24/7
Every enquiry answered in seconds, day or night, so no takeaway customer is ever left waiting.
Books and captures
Takes the details, books the appointment or job, and logs every lead so nothing slips through the cracks.
Qualifies enquiries
Asks the right questions and sorts serious customers from time-wasters before they ever reach you.
Speaks your voice
Trained on your takeaway, services and prices, so it sounds like your best team member, never a robot.
Escalates to you
The moment something needs a human, it alerts you instantly by WhatsApp, email and push.
One simple dashboard
See every conversation and lead in one place, and step in to reply yourself any time.
Handles the enquiries that matter to takeaways:
- ›Taking orders
- ›Menu and allergen questions
- ›Delivery-area and time questions
- ›Offers and opening hours
What missed customers cost your takeaway.
Say your average customer is worth £25. Miss only a handful of enquiries a month and the lost revenue stacks up fast.
It pays for itself with just 12 recovered customers a month. Everything after that is pure profit.
Your order line agent, live in 48 hours.
Tell us about your takeaway
We train the agent on your services, prices and tone.
Try it free
Message a working demo built on your own business before you pay.
Go live on WhatsApp
It starts answering and booking your customers around the clock.
Answers for takeaways.
Will it know my takeaway?+
Yes. During setup we train your agent on your services, prices and the way you talk to customers, so every answer is accurate and on-brand.
How fast can I go live?+
Most takeaways are live within 48 hours, after a free working demo built on your own business.
Can I still reply myself?+
Always. You see every conversation and can step in any time. The agent handles the volume and escalates anything that needs you.
WhatsApp AI for Takeaways near you
PocketChats works with takeaways across the UK. Find your area:
Stop losing customers after hours.
We'll build you a free demo agent for your takeaway. Message it yourself and see how it answers your customers.