The AI concierge that books treatments for your spa on WhatsApp, 24/7.
Guests browse and book spa days and treatments late at night. PocketChats answers questions on packages, gift vouchers and availability, and books them in, around the clock.
Trained on your spa · Setup & training included · Live in 48 hours
Every missed enquiry is money walking out the door.
Spa enquiries spike in the evenings, exactly when reception is closed. Slow replies lose high-value package and spa-day bookings to competitors who answered first.
In your world, a spa day or package is worth £100-£300+ per booking. You cannot afford to miss them.
- ✕Evening package and spa-day enquiries going cold
- ✕Repetitive questions on treatments and gift vouchers
- ✕Gift-voucher sales lost
- ✕No-shows on high-value slots
An agent that speaks spa, fluently.
Instant replies, 24/7
Every enquiry answered in seconds, day or night, so no spa customer is ever left waiting.
Books and captures
Takes the details, books the appointment or job, and logs every lead so nothing slips through the cracks.
Qualifies enquiries
Asks the right questions and sorts serious customers from time-wasters before they ever reach you.
Speaks your voice
Trained on your spa, services and prices, so it sounds like your best team member, never a robot.
Escalates to you
The moment something needs a human, it alerts you instantly by WhatsApp, email and push.
One simple dashboard
See every conversation and lead in one place, and step in to reply yourself any time.
Handles the enquiries that matter to spas:
- ›Spa-day and package bookings
- ›Gift-voucher enquiries
- ›Treatment and pricing questions
- ›Group bookings
What missed customers cost your spa.
Say your average customer is worth £160. Miss only a handful of enquiries a month and the lost revenue stacks up fast.
It pays for itself with just 2 recovered customers a month. Everything after that is pure profit.
Your spa reception agent, live in 48 hours.
Tell us about your spa
We train the agent on your services, prices and tone.
Try it free
Message a working demo built on your own business before you pay.
Go live on WhatsApp
It starts answering and booking your customers around the clock.
Answers for spas.
Will it know my spa?+
Yes. During setup we train your agent on your services, prices and the way you talk to customers, so every answer is accurate and on-brand.
How fast can I go live?+
Most spas are live within 48 hours, after a free working demo built on your own business.
Can I still reply myself?+
Always. You see every conversation and can step in any time. The agent handles the volume and escalates anything that needs you.
WhatsApp AI for Spas near you
PocketChats works with spas across the UK. Find your area:
Stop losing customers after hours.
We'll build you a free demo agent for your spa. Message it yourself and see how it answers your customers.