The AI intake desk that captures clients for your law firm on WhatsApp, 24/7.
Legal enquiries are urgent, emotional and high value. PocketChats responds instantly with empathy, explains your services and fees, qualifies the matter, and books the consultation, so no client in need is left waiting.
Trained on your law firm · Setup & training included · Live in 48 hours
Every missed enquiry is money walking out the door.
People contact a solicitor at a stressful moment and expect to feel looked after immediately. A slow or robotic reply loses them to a firm that responded with care. Most enquiries arrive outside office hours, when no one is at the desk.
In your world, a single instruction is worth hundreds to many thousands in fees. You cannot afford to miss them.
- ✕High-value enquiries lost to slow or after-hours replies
- ✕Fee-earners interrupted by intake and qualification
- ✕Distressed clients needing a reassuring, instant response
- ✕No structured capture of new matters
An agent that speaks law firm, fluently.
Empathetic intake
Responds with the right tone for sensitive matters and reassures the client immediately.
Qualify the matter
Identifies the area of law, urgency and key facts so fee-earners are briefed before they call.
Explain services and fees
Answers on your practice areas, fixed fees and consultations clearly.
Book consultations
Books the first appointment and captures every detail securely.
On-brand, confident replies
Mirrors your tone so every reply builds trust and sounds just like a member of your team.
One simple dashboard
See every conversation and lead in one place, and step in to reply yourself any time.
Handles the enquiries that matter to law firms:
- ›After-hours client intake
- ›Matter qualification and triage
- ›Fixed-fee and consultation questions
- ›Booking first appointments
What missed customers cost your law firm.
Say your average customer is worth £2,000. Miss only a handful of enquiries a month and the lost revenue stacks up fast.
It pays for itself with just 1 recovered customer a month. Everything after that is pure profit.
Your client intake desk agent, live in 48 hours.
Tell us about your law firm
We train the agent on your services, prices and tone.
Try it free
Message a working demo built on your own business before you pay.
Go live on WhatsApp
It starts answering and booking your customers around the clock.
Answers for law firms.
Will it strike the right tone for sensitive matters?+
Yes, we train it on your firm's voice so it responds with empathy and professionalism.
Is client information handled securely?+
Conversations are processed securely and confidentially, never sold or used for advertising.
WhatsApp AI for Solicitors near you
PocketChats works with law firms across the UK. Find your area:
Stop losing customers after hours.
We'll build you a free demo agent for your law firm. Message it yourself and see how it answers your customers.