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🏢 For Property management companies

The AI front desk that handles enquiries for your property management company on WhatsApp, 24/7.

Tenants and landlords message constantly about repairs, rent and viewings. PocketChats answers instantly, triages maintenance and captures every request, so nothing falls through the cracks.

Trained on your property management company · Setup & training included · Live in 48 hours

9:41●●● 5G
💬
Your Property management company
online
Hi, the boiler in the flat you manage has stopped working, no hot water21:03
Sorry about that, I'll get this logged as a maintenance request right away. Is there any heating at all, or is everything off?21:03
Everything's off, completely dead21:04
Thank you, I'm marking this urgent and flagging it to the team now. Can I confirm the property address and the best number to reach you on?21:04
Flat 4, 22 Mill Road. 07700 90045621:05
Logged ✅ Urgent no-heating request for Flat 4, 22 Mill Road. The team will arrange a Gas Safe contractor and text you the appointment window shortly.21:05
The problem

Every missed enquiry is money walking out the door.

Property managers drown in repetitive tenant and landlord messages. Slow responses mean unhappy tenants, lost landlords and missed lettings, all of which cost you fees.

In your world, winning one landlord's portfolio is worth recurring management fees for years. You cannot afford to miss them.

  • High volume of repetitive tenant queries
  • Maintenance requests slipping through
  • Landlord enquiries (new instructions) lost
  • Out-of-hours issues unhandled
What it does for Property management companies

An agent that speaks property management company, fluently.

Instant replies, 24/7

Every enquiry answered in seconds, day or night, so no property management company customer is ever left waiting.

Books and captures

Takes the details, books the appointment or job, and logs every lead so nothing slips through the cracks.

Qualifies enquiries

Asks the right questions and sorts serious customers from time-wasters before they ever reach you.

Speaks your voice

Trained on your property management company, services and prices, so it sounds like your best team member, never a robot.

Escalates to you

The moment something needs a human, it alerts you instantly by WhatsApp, email and push.

One simple dashboard

See every conversation and lead in one place, and step in to reply yourself any time.

Handles the enquiries that matter to property management companies:

maintenance requestrent paymenttenancylandlordviewingdepositcontractorblock management
  • Tenant maintenance triage
  • Landlord new-instruction enquiries
  • Viewing bookings
  • Rent and tenancy questions
The cost of missing out

What missed customers cost your property management company.

Say your average customer is worth £3,000. Miss only a handful of enquiries a month and the lost revenue stacks up fast.

Without PocketChats
Just ~10 missed enquiries every month, after hours and while you're busy
£360,000
lost every year to faster competitors
With PocketChats
Recover even one customer a week that you'd otherwise have lost
+£156,000
captured every year, from just £299/month

It pays for itself with just 1 recovered customer a month. Everything after that is pure profit.

Your front desk agent, live in 48 hours.

1

Tell us about your property management company

We train the agent on your services, prices and tone.

2

Try it free

Message a working demo built on your own business before you pay.

3

Go live on WhatsApp

It starts answering and booking your customers around the clock.

Property management company questions

Answers for property management companies.

Will it know my property management company?+

Yes. During setup we train your agent on your services, prices and the way you talk to customers, so every answer is accurate and on-brand.

How fast can I go live?+

Most property management companies are live within 48 hours, after a free working demo built on your own business.

Can I still reply myself?+

Always. You see every conversation and can step in any time. The agent handles the volume and escalates anything that needs you.

Stop losing customers after hours.

We'll build you a free demo agent for your property management company. Message it yourself and see how it answers your customers.

Get my free demoFree working demo · 2 days of training included · Cancel any time