The AI front desk that books eye tests for your opticians on WhatsApp, 24/7.
Patients message about eye tests, glasses and contact lenses at all hours. PocketChats answers instantly, books the appointment and captures the enquiry, day and night, trained on your practice.
Trained on your opticians · Setup & training included · Live in 48 hours
Every missed enquiry is money walking out the door.
Most opticians miss enquiries while staff are serving customers in store or after closing. Every unanswered question about an eye test or a new pair of glasses is a patient who books with the chain down the road.
In your world, a glasses sale plus repeat annual eye tests is worth hundreds per patient. You cannot afford to miss them.
- ✕Eye-test bookings missed while staff serve customers in store
- ✕Repetitive questions on prices, brands and NHS vouchers
- ✕After-hours enquiries going unanswered
- ✕No-shows on test appointments
An agent that speaks opticians, fluently.
Instant replies, 24/7
Every enquiry answered in seconds, day or night, so no opticians customer is ever left waiting.
Books and captures
Takes the details, books the appointment or job, and logs every lead so nothing slips through the cracks.
Qualifies enquiries
Asks the right questions and sorts serious customers from time-wasters before they ever reach you.
Speaks your voice
Trained on your opticians, services and prices, so it sounds like your best team member, never a robot.
Escalates to you
The moment something needs a human, it alerts you instantly by WhatsApp, email and push.
One simple dashboard
See every conversation and lead in one place, and step in to reply yourself any time.
Handles the enquiries that matter to opticians:
- ›Eye-test bookings
- ›Glasses and frames enquiries
- ›Contact lens questions
- ›NHS voucher questions
What missed customers cost your opticians.
Say your average customer is worth £280. Miss only a handful of enquiries a month and the lost revenue stacks up fast.
It pays for itself with just 2 recovered customers a month. Everything after that is pure profit.
Your practice front desk agent, live in 48 hours.
Tell us about your opticians
We train the agent on your services, prices and tone.
Try it free
Message a working demo built on your own business before you pay.
Go live on WhatsApp
It starts answering and booking your customers around the clock.
Answers for opticians.
Will it know my opticians?+
Yes. During setup we train your agent on your services, prices and the way you talk to customers, so every answer is accurate and on-brand.
How fast can I go live?+
Most opticians are live within 48 hours, after a free working demo built on your own business.
Can I still reply myself?+
Always. You see every conversation and can step in any time. The agent handles the volume and escalates anything that needs you.
WhatsApp AI for Opticians near you
PocketChats works with opticians across the UK. Find your area:
Stop losing customers after hours.
We'll build you a free demo agent for your opticians. Message it yourself and see how it answers your customers.