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💅 For Nail salons

The AI receptionist that fills the books at your nail salon on WhatsApp, 24/7.

Your techs can't stop a set to answer the phone. PocketChats answers every enquiry, quotes your services and books clients in, so you fill cancellations and capture every new client.

Trained on your nail salon · Setup & training included · Live in 48 hours

9:41●●● 5G
💬
Your Nail salon
online
hiya how much for a full set of acrylics with nail art? and any space today?21:03
A full set of acrylics is £35, or £45 with nail art 💅 How long would you like them, and any inspo for the design?21:03
medium length, French with a bit of gold. need them for a party tonight!21:04
Gorgeous choice, we can do that. I've had a cancellation at 1pm or there's 4:30pm, both leave time before tonight. Which suits?21:04
1pm perfect21:05
Booked ✅ 1pm, full set acrylics with French & gold art. Can I grab your name and number? See you soon! 💅21:05
The problem

Every missed enquiry is money walking out the door.

Every missed message during a busy day is a booking lost to the salon that replied first. Nail clients book on impulse and go with whoever answered, so a silent inbox is an empty chair.

In your world, a regular nail client rebooks every 2-3 weeks, year-round. You cannot afford to miss them.

  • Phone and DMs unanswered during appointments
  • Empty slots from last-minute cancellations
  • Repetitive questions on prices and how long sets take
  • New-client enquiries lost in DMs
What it does for Nail salons

An agent that speaks nail salon, fluently.

Instant replies, 24/7

Every enquiry answered in seconds, day or night, so no nail salon customer is ever left waiting.

Books and captures

Takes the details, books the appointment or job, and logs every lead so nothing slips through the cracks.

Qualifies enquiries

Asks the right questions and sorts serious customers from time-wasters before they ever reach you.

Speaks your voice

Trained on your nail salon, services and prices, so it sounds like your best team member, never a robot.

Escalates to you

The moment something needs a human, it alerts you instantly by WhatsApp, email and push.

One simple dashboard

See every conversation and lead in one place, and step in to reply yourself any time.

Handles the enquiries that matter to nail salons:

gel nailsacrylicsBIABinfillsmanicurepedicurenail art
  • New-client bookings
  • Filling cancellations
  • Price and service questions
  • Instagram DM enquiries
The cost of missing out

What missed customers cost your nail salon.

Say your average customer is worth £45. Miss only a handful of enquiries a month and the lost revenue stacks up fast.

Without PocketChats
Just ~10 missed enquiries every month, after hours and while you're busy
£5,400
lost every year to faster competitors
With PocketChats
Recover even one customer a week that you'd otherwise have lost
+£2,340
captured every year, from just £299/month

It pays for itself with just 7 recovered customers a month. Everything after that is pure profit.

Your salon front desk agent, live in 48 hours.

1

Tell us about your nail salon

We train the agent on your services, prices and tone.

2

Try it free

Message a working demo built on your own business before you pay.

3

Go live on WhatsApp

It starts answering and booking your customers around the clock.

Nail salon questions

Answers for nail salons.

Will it know my nail salon?+

Yes. During setup we train your agent on your services, prices and the way you talk to customers, so every answer is accurate and on-brand.

How fast can I go live?+

Most nail salons are live within 48 hours, after a free working demo built on your own business.

Can I still reply myself?+

Always. You see every conversation and can step in any time. The agent handles the volume and escalates anything that needs you.

Stop losing customers after hours.

We'll build you a free demo agent for your nail salon. Message it yourself and see how it answers your customers.

Get my free demoFree working demo · 2 days of training included · Cancel any time