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🛡️ For Insurance brokers

The AI front desk that quotes and books for your insurance brokerage on WhatsApp, 24/7.

Clients want a quick quote and a human who understands their cover. PocketChats answers instantly, captures the risk details, and routes the enquiry, so you win business around the clock.

Trained on your insurance brokerage · Setup & training included · Live in 48 hours

9:41●●● 5G
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Your Insurance broker
online
Need public liability insurance for my building firm, can you quote?21:03
Yes, we can sort that. To get you an accurate quote, how many people work in the firm including subcontractors?21:03
Me plus 4 lads21:04
Thanks. And roughly what's your annual turnover, and what level of cover do you need, £2m, £5m or £10m? Many main contractors ask for £5m.21:04
Around £300k turnover, £5m cover21:05
Perfect, I've got everything a broker needs. I'm passing this over now and they'll text you a tailored quote within the hour. Can I take your name and number to attach?21:05
The problem

Every missed enquiry is money walking out the door.

Insurance shoppers compare several brokers and go with whoever responded fastest. Out-of-hours enquiries simply go to whoever was open, and that should be you.

In your world, each policy earns commission, with renewals year after year. You cannot afford to miss them.

  • Quote enquiries lost to faster brokers
  • Repetitive questions on cover and price
  • Renewals not chased
  • Risk details not captured
What it does for Insurance brokers

An agent that speaks insurance brokerage, fluently.

Instant replies, 24/7

Every enquiry answered in seconds, day or night, so no insurance brokerage customer is ever left waiting.

Books and captures

Takes the details, books the appointment or job, and logs every lead so nothing slips through the cracks.

Qualifies enquiries

Asks the right questions and sorts serious customers from time-wasters before they ever reach you.

Speaks your voice

Trained on your insurance brokerage, services and prices, so it sounds like your best team member, never a robot.

Escalates to you

The moment something needs a human, it alerts you instantly by WhatsApp, email and push.

One simple dashboard

See every conversation and lead in one place, and step in to reply yourself any time.

Handles the enquiries that matter to insurance brokerages:

business insurancepublic liabilityprofessional indemnityrenewalcoverclaimfleetcommercial
  • New quote enquiries
  • Renewal questions
  • Capturing risk details
  • Cover and claims questions
The cost of missing out

What missed customers cost your insurance brokerage.

Say your average customer is worth £400. Miss only a handful of enquiries a month and the lost revenue stacks up fast.

Without PocketChats
Just ~10 missed enquiries every month, after hours and while you're busy
£48,000
lost every year to faster competitors
With PocketChats
Recover even one customer a week that you'd otherwise have lost
+£20,800
captured every year, from just £299/month

It pays for itself with just 1 recovered customer a month. Everything after that is pure profit.

Your client front desk agent, live in 48 hours.

1

Tell us about your insurance brokerage

We train the agent on your services, prices and tone.

2

Try it free

Message a working demo built on your own business before you pay.

3

Go live on WhatsApp

It starts answering and booking your customers around the clock.

Insurance broker questions

Answers for insurance brokerages.

Will it know my insurance brokerage?+

Yes. During setup we train your agent on your services, prices and the way you talk to customers, so every answer is accurate and on-brand.

How fast can I go live?+

Most insurance brokers are live within 48 hours, after a free working demo built on your own business.

Can I still reply myself?+

Always. You see every conversation and can step in any time. The agent handles the volume and escalates anything that needs you.

Stop losing customers after hours.

We'll build you a free demo agent for your insurance brokerage. Message it yourself and see how it answers your customers.

Get my free demoFree working demo · 2 days of training included · Cancel any time