Home /Industries /Heating engineers
🔥 For Heating engineers

The AI office that books jobs for your heating business on WhatsApp, 24/7.

No heating or hot water is an emergency to your customer. PocketChats answers instantly, triages the fault, captures the job and books it in, so you never lose a boiler job to a faster firm.

Trained on your heating and gas business · Setup & training included · Live in 48 hours

9:41●●● 5G
💬
Your Heating engineer
online
Boiler's just died, no heating or hot water and we've got a newborn in the house21:03
Sorry, that's the last thing you need with a newborn, let's get it sorted fast. Is there any error code showing on the boiler display?21:03
Yes, it says F121:04
Thank you, F1 is usually low pressure, sometimes a quick fix. I'm flagging this to an engineer now as a priority. What's your postcode and a number to call you straight back on?21:04
M20 4PQ, 07700 90012321:05
Got it ✅ Flagged as urgent, an engineer will call within 30 minutes to arrange a same-day visit. In the meantime I'll send you how to safely check your boiler pressure.21:05
The problem

Every missed enquiry is money walking out the door.

Cold homes and broken boilers mean customers ring around until someone picks up. On a job with your hands in a boiler, you miss the call and the work goes to the next engineer.

In your world, a boiler install is worth £2,000-£4,000, plus repeat annual servicing. You cannot afford to miss them.

  • No-heating and boiler calls missed while on a job
  • Repetitive quotes for servicing and installs
  • Annual service reminders never sent
  • Emergencies not reaching you fast enough
What it does for Heating engineers

An agent that speaks heating and gas business, fluently.

Instant replies, 24/7

Every enquiry answered in seconds, day or night, so no heating and gas business customer is ever left waiting.

Books and captures

Takes the details, books the appointment or job, and logs every lead so nothing slips through the cracks.

Qualifies enquiries

Asks the right questions and sorts serious customers from time-wasters before they ever reach you.

Speaks your voice

Trained on your heating and gas business, services and prices, so it sounds like your best team member, never a robot.

Escalates to you

The moment something needs a human, it alerts you instantly by WhatsApp, email and push.

One simple dashboard

See every conversation and lead in one place, and step in to reply yourself any time.

Handles the enquiries that matter to heating and gas businesses:

boiler repairboiler installationno hot watergas safety certificatecentral heatingpower flushradiatorGas Safe
  • No-heating emergency triage
  • Boiler repair and install quotes
  • Annual service bookings
  • Landlord gas certificate enquiries
The cost of missing out

What missed customers cost your heating and gas business.

Say your average customer is worth £2,500. Miss only a handful of enquiries a month and the lost revenue stacks up fast.

Without PocketChats
Just ~10 missed enquiries every month, after hours and while you're busy
£300,000
lost every year to faster competitors
With PocketChats
Recover even one customer a week that you'd otherwise have lost
+£130,000
captured every year, from just £299/month

It pays for itself with just 1 recovered customer a month. Everything after that is pure profit.

Your office and dispatch agent, live in 48 hours.

1

Tell us about your heating and gas business

We train the agent on your services, prices and tone.

2

Try it free

Message a working demo built on your own business before you pay.

3

Go live on WhatsApp

It starts answering and booking your customers around the clock.

Heating engineer questions

Answers for heating and gas businesses.

Will it know my heating and gas business?+

Yes. During setup we train your agent on your services, prices and the way you talk to customers, so every answer is accurate and on-brand.

How fast can I go live?+

Most heating engineers are live within 48 hours, after a free working demo built on your own business.

Can I still reply myself?+

Always. You see every conversation and can step in any time. The agent handles the volume and escalates anything that needs you.

Stop losing customers after hours.

We'll build you a free demo agent for your heating and gas business. Message it yourself and see how it answers your customers.

Get my free demoFree working demo · 2 days of training included · Cancel any time