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🚙 For Car body shops

The AI front desk that books repairs into your body shop on WhatsApp, 24/7.

After a bump, drivers want a quick estimate and reassurance. PocketChats answers instantly, captures photos and details, and books the estimate, so you win the repair.

Trained on your body shop · Setup & training included · Live in 48 hours

9:41●●● 5G
💬
Your Car body shop
online
Someone scraped down the side of my car in a car park. Can you quote to fix it?21:03
Sorry to hear that, frustrating. We can definitely help. If you can send a couple of photos of the damage I'll get you an estimate quickly. Which panels are affected, just the doors?21:03
[photo] both doors and the rear wing21:04
Thanks, that's clear. Is this going through insurance or would you prefer a private quote? Private is often cheaper than your excess for damage like this.21:04
Private please21:05
No problem ✅ I'm passing your photos to the team for a private estimate, they'll text it over today. Shall I also book you a 10-minute look-over? I have tomorrow 9am or 2pm.21:05
The problem

Every missed enquiry is money walking out the door.

Accident-damage enquiries go to whoever responds first with a confident estimate. Miss the message and the car gets repaired somewhere else.

In your world, a body repair is worth hundreds to thousands of pounds per job. You cannot afford to miss them.

  • Repair enquiries missed while working
  • Repetitive questions on estimates and insurance
  • Photos and details not captured
  • Estimate no-shows
What it does for Car body shops

An agent that speaks body shop, fluently.

Instant replies, 24/7

Every enquiry answered in seconds, day or night, so no body shop customer is ever left waiting.

Books and captures

Takes the details, books the appointment or job, and logs every lead so nothing slips through the cracks.

Qualifies enquiries

Asks the right questions and sorts serious customers from time-wasters before they ever reach you.

Speaks your voice

Trained on your body shop, services and prices, so it sounds like your best team member, never a robot.

Escalates to you

The moment something needs a human, it alerts you instantly by WhatsApp, email and push.

One simple dashboard

See every conversation and lead in one place, and step in to reply yourself any time.

Handles the enquiries that matter to body shops:

accident repairdentscratchbumperresprayinsurance claimpanelalloy refurb
  • Accident-damage estimates
  • Dent and scratch quotes
  • Insurance claim questions
  • Capturing photos and details
The cost of missing out

What missed customers cost your body shop.

Say your average customer is worth £1,200. Miss only a handful of enquiries a month and the lost revenue stacks up fast.

Without PocketChats
Just ~10 missed enquiries every month, after hours and while you're busy
£144,000
lost every year to faster competitors
With PocketChats
Recover even one customer a week that you'd otherwise have lost
+£62,400
captured every year, from just £299/month

It pays for itself with just 1 recovered customer a month. Everything after that is pure profit.

Your front desk agent, live in 48 hours.

1

Tell us about your body shop

We train the agent on your services, prices and tone.

2

Try it free

Message a working demo built on your own business before you pay.

3

Go live on WhatsApp

It starts answering and booking your customers around the clock.

Car body shop questions

Answers for body shops.

Will it know my body shop?+

Yes. During setup we train your agent on your services, prices and the way you talk to customers, so every answer is accurate and on-brand.

How fast can I go live?+

Most car body shops are live within 48 hours, after a free working demo built on your own business.

Can I still reply myself?+

Always. You see every conversation and can step in any time. The agent handles the volume and escalates anything that needs you.

Stop losing customers after hours.

We'll build you a free demo agent for your body shop. Message it yourself and see how it answers your customers.

Get my free demoFree working demo · 2 days of training included · Cancel any time