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For Beauty salons

The AI receptionist that keeps the diary full at your beauty salon on WhatsApp, 24/7.

From lashes to waxing to facials, PocketChats answers every enquiry, quotes your treatments and books clients in, so you never lose a booking to a missed message.

Trained on your beauty salon · Setup & training included · Live in 48 hours

9:41●●● 5G
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Your Beauty salon
online
Hi do you do lashes? Looking for a full set before my holiday21:03
We do ✨ A full set of classic lashes is £45, or £60 for a hybrid set that gives a fuller look. When do you fly out?21:03
Friday! So need them before then21:04
Perfect timing, I have Wednesday 6pm or Thursday 11am. I'd suggest a patch test 24h before if it's your first set, want me to book both in?21:04
Yes please, Thursday 11am for the lashes21:05
Booked ✅ Patch test tomorrow and full set Thursday 11am. Can I take your name and number? Have an amazing holiday! ✈️21:05
The problem

Every missed enquiry is money walking out the door.

Beauty clients message constantly and expect a fast reply. Miss it and they book elsewhere. You can't stop mid-treatment to answer, so enquiries pile up and chairs sit empty.

In your world, a regular beauty client returns every few weeks across multiple treatments. You cannot afford to miss them.

  • Messages unanswered during treatments
  • Empty slots from cancellations
  • Repetitive treatment and price questions
  • New-client DMs going cold
What it does for Beauty salons

An agent that speaks beauty salon, fluently.

Instant replies, 24/7

Every enquiry answered in seconds, day or night, so no beauty salon customer is ever left waiting.

Books and captures

Takes the details, books the appointment or job, and logs every lead so nothing slips through the cracks.

Qualifies enquiries

Asks the right questions and sorts serious customers from time-wasters before they ever reach you.

Speaks your voice

Trained on your beauty salon, services and prices, so it sounds like your best team member, never a robot.

Escalates to you

The moment something needs a human, it alerts you instantly by WhatsApp, email and push.

One simple dashboard

See every conversation and lead in one place, and step in to reply yourself any time.

Handles the enquiries that matter to beauty salons:

lash extensionswaxingfacialbrow laminationspray tanthreading
  • New-client bookings
  • Filling cancellations
  • Treatment and price questions
  • DM enquiries
The cost of missing out

What missed customers cost your beauty salon.

Say your average customer is worth £65. Miss only a handful of enquiries a month and the lost revenue stacks up fast.

Without PocketChats
Just ~10 missed enquiries every month, after hours and while you're busy
£7,800
lost every year to faster competitors
With PocketChats
Recover even one customer a week that you'd otherwise have lost
+£3,380
captured every year, from just £299/month

It pays for itself with just 5 recovered customers a month. Everything after that is pure profit.

Your salon front desk agent, live in 48 hours.

1

Tell us about your beauty salon

We train the agent on your services, prices and tone.

2

Try it free

Message a working demo built on your own business before you pay.

3

Go live on WhatsApp

It starts answering and booking your customers around the clock.

Beauty salon questions

Answers for beauty salons.

Will it know my beauty salon?+

Yes. During setup we train your agent on your services, prices and the way you talk to customers, so every answer is accurate and on-brand.

How fast can I go live?+

Most beauty salons are live within 48 hours, after a free working demo built on your own business.

Can I still reply myself?+

Always. You see every conversation and can step in any time. The agent handles the volume and escalates anything that needs you.

Stop losing customers after hours.

We'll build you a free demo agent for your beauty salon. Message it yourself and see how it answers your customers.

Get my free demoFree working demo · 2 days of training included · Cancel any time